The studio lights felt warmer than usual. That Tuesday afternoon, Steve Harvey adjusted his charcoal gray suit jacket, straightened his burgundy tie with the precision of someone who’d done this thousands of times, and flashed that milliondoll smile at camera 3. Another day, another taping of Family Feud.
The routine was familiar, comfortable, even after all these years. the walk from his dressing room, the makeup touch-ups, the last minute script reviews, the adrenaline that still kicked in when the director counted down to live taping. But sometimes Steve would later reflect in interviews that would be watched by millions. The universe has a way of disrupting comfortable routines to teach us something we desperately need to learn.
Sometimes God puts people in our path, not because we’re ready, but because they need us to be ready. The Rodriguez family stood at one podium, a typical American family from Sacramento, all matching royal blue shirts and nervous excitement that manifested in fidgeting hands and forced smiles. They driven eight hours to get here, practiced their buzzer timing in hotel rooms, memorized survey answer strategies.
Father Carlos, mother Isabella, their three teenage children who kept whispering to each other and giggling. Standard fair for family feud. Good people, good energy. Exactly what made for entertaining television. But it was the other podium that made Steve pause during the pre-show warm-up. Though he couldn’t quite put his finger on why something about them was different.
He’d hosted enough episodes to develop an instinct about families, about people. And these people, they carried something with them. Await, a story. They called themselves the Harbor House family. And something about them didn’t quite fit the usual family feud mold. Steve had seen it all. Actual families of 12 blended families.
Families connected by marriage six times removed. But this group was different in a way that made his producers’s eyebrows raise during the initial meeting. There was Margaret, 68 years old, standing at the center position, traditionally reserved for the family captain. Her clothes were clean but worn, pressed carefully with the kind of attention that comes from pride rather than prosperity.
The floral blouse had been laundered so many times the pattern had faded to pastels, and her dark slacks showed signs of careful mending at the hem. Her gray hair was pulled back in a neat bun secured with a simple clip. And her hands, Steve noticed her hands immediately during the handshake, were weathered and worn in a way that spoke of decades of hard labor, of survival, of struggle.
Around her stood four younger people who clearly didn’t share her DNA. Daniel, maybe 22, a college student with kind eyes behind wire- rimmed glasses and the earnest expression of someone who genuinely wanted to make the world better. He wore a simple button-down shirt and jeans and kept glancing at Margaret with protective concern.
Sister Ruth, a woman in her 50s, wearing a modest dress and a simple silver cross around her neck, emanated the quiet strength of someone who devoted her life to service. Marcus, a former veteran Steve pegged immediately by his posture and the military haircut, stood with his back straight and eyes alert, scanning the studio with the awareness of someone trained to assess threats.
And young Sophia, barely 20, with purple streaks in her black hair and multiple ear piercings, wore a Harbor House Community Center t-shirt and kept reaching over to squeeze Margaret’s hand. They didn’t look like family in the traditional sense. No matching features, no shared mannerisms that come from growing up together.
No inside jokes that spanned decades, but there was something binding them together. an invisible thread of connection that Steve recognized even if he couldn’t name it yet. “Now, Margaret,” Steve said during introductions, his voice carrying that trademark warmth that had made him America’s favorite game show host. He knelt slightly as he always did with older contestants, a sign of respect his mother had taught him decades ago.
“Tell America about your family here. This is an interesting group you’ve brought with you today.” Margaret’s smile was genuine, but carried something else beneath it, a kind of dignity that Steve had seen before in people who’d weathered storms he could only imagine. Her voice, when she spoke, was soft but steady.
The voice of someone who’d learned to speak carefully, because words were all they had left. “Well, Steve,” she began, and there was a slight tremor in her hands as she gripped the podium edge. “We’re not blood family. We’re better than that. We’re chosen family. The audience gave a polite awe. The kind of sympathetic sound that studio audiences make when they hear something touching, but don’t yet understand the full depth of it.
But Steve sensed there was more to this story. He’d been doing this long enough to know when someone was holding back, protecting themselves with partial truths. Chosen family, Steve repeated, letting the phrase hang in the air. I like that. I really do. But tell me more, Margaret. What does that mean? How did you all come together? Margaret glanced at the people standing beside her, and something passed between them.
A look of shared understanding, of mutual protection, of unspoken agreement about how much to reveal. “We all live at Harbor House Community Center in San Francisco,” she said carefully. These beautiful souls, they they made me part of their family when I needed one most. Steve nodded.
But something in her tone made him file the information away. Harbor House community center. Not Harbor House Apartments. Not Harbor House Neighborhood. Community Center. He’d grown up poor enough to know that community centers meant different things in different contexts. The game began normally enough. Steve asked the survey questions with his signature blend of humor and charm.
Both families buzzed in with their answers. The scoreboard lit up with points and X’s. The audience laughed at unexpected responses, groaned at near misses, cheered when someone hit the number one answer. The Rodriguez family took an early lead with solid conventional answers. The Harbor House family struggled a bit, their responses just slightly off the mainstream, revealing perhaps a different perspective on what most people might say.
But Steve couldn’t stop watching Margaret. There was something about the way she held herself proud but fragile, like a bird with a broken wing that’s learned to fly anyway. The way she celebrated when her team scored points with restrained clapping and a small smile rather than jumping and screaming like other contestants.
the way she kept glancing at the people beside her as if seeking reassurance that she belonged here in this bright, loud, overwhelming place. During the second round, when young Sophia gave an unexpected answer that wasn’t on the board, Steve did his famous double take reaction that always got huge laughs.
But before he could deliver his prepared joke, Margaret stepped forward slightly and put her hand on Sophia’s shoulder. “That was brave,” she said softly. Not into the microphone, just to the girl. Being brave is more important than being right. The cameras caught it. The audience didn’t quite hear it, but Steve did.
And something about that moment, the gentle reassurance, the priority of courage over correctness stuck with him. The game progressed. Points accumulated. Commercial breaks came and went. Makeup artists dabbed Steve’s forehead. Producers checked timing. Audience members stretched their legs. Everything was running smoothly, efficiently, exactly as it should.
This would be a perfectly fine episode. Entertaining, professional, forgettable. And then came the third round. The question that would change everything. Steve stepped to center stage, cards in hand, that megawatt smile firmly in place. All right, folks. Here we go. Top seven answers on the board. He paused for dramatic effect, a technique he’d perfected over decades.
We asked 100 people. Name something you dream about when you’re lying in bed at night. It was a softball question designed to get fun, relatable answers. The kind of question that would yield responses like vacation, winning the lottery, being famous, eating without gaining weight, safe, entertaining, easy.
The Rodriguez family buzzed in first vacation. Carlos shouted and the board revealed it as the number two answer. They chose to play and their answers came rapid fire. Exactly what the survey expected. Retirement, money, seeing family, achieving goals, good, solid answers that racked up points. The Harbor House family watched from their podium.

Steve noticed Daniel had his arm around Margaret’s shoulders. Sister Ruth was holding her hand. They were protecting her, he realized. But from what? When the Rodriguez family finished their turn with 78 points on the board, Steve turned to the Harbor House family with theatrical flare. All right, Harbor House family, you know what you’ve got to do.
I need you to give me answers that are still up there. Margaret, you’re our captain. This is your moment. Are you ready? Margaret stepped up to the podium and Steve saw her hands trembling slightly as they gripped the edge. The studio lights were hot. They always were, but she seemed to be shaking for a different reason.
Her eyes met Steveves, and for just a moment he saw something in them that made him pause. It was the look of someone standing at the edge of a cliff. Deciding whether to jump. Margaret, Steve said, his voice automatically gentling. What do you dream about when you’re lying in bed at night? The studio waited.
The audience leaned forward slightly. The camera zoomed in. Carlos Rodriguez and his family watched with the friendly, competitive spirit of people who genuinely wanted this nice old lady to do well, but also really wanted to win that prize money. Margaret looked at Steve for a long moment and in that moment something passed between them.
A recognition, a connection, the kind of wordless communication that happens when one human being really sees another human being. A real bed, Margaret said quietly. I dream about sleeping in a real bed again. The words hung in the air like smoke. For a fraction of a second, the studio didn’t quite register what she’d said. A few audience members chuckled nervously, thinking it was a setup for a joke, waiting for the punchline.
The Rodriguez family smiled politely, expecting Steve to do one of his signature reactions. But Steve’s smile faded. Not slowly, not gradually, but all at once, like someone had flipped a switch. He looked at Margaret, really looked at her, and suddenly all the pieces that had been floating, disconnected in his mind, clicked together with devastating clarity.
The worn but carefully pressed clothes, the weathered hands, the chosen family from a community center, the way she held herself with such careful dignity, as if it was all she had left, and she was determined not to lose it. the protective stance of the people around her. The way she’d said again, as if sleeping in a real bed was something from her past, not her present, Margaret Steve said, and his voice was different now, stripped of performance and entertainment value.
This wasn’t the game show host speaking. This was Steve Harvey, the man. The father, the human being who’d grown up poor enough to remember what desperation felt like. Harbor House Community Center. That’s not just a community center, is it? The studio went completely silent. You could hear the hum of the overhead lights, the barely audible were of the cameras.
300 people held their breath without quite knowing why. Margaret’s eyes filled with tears, but she didn’t look away. She didn’t hang her head or show shame. She looked directly at Steve, and when she spoke, her voice carried a strength that seemed to come from somewhere deep and unbreakable.
“It’s a shelter, Steve,” she said clearly, each word deliberate. “For people like me who don’t have anywhere else to go. I’ve been homeless for 2 years.” The impact of those words rippled through the studio like a physical wave. Several audience members gasped audibly. Others brought their hands to their mouths. The Rodriguez family at the opposite podium stopped smiling, their expressions shifting from friendly competition to shock and then to something that looked like shame for every comfortable assumption they’d ever made. Steve set down his cards, not
casually, not as part of the show’s choreography, but with the finality of someone who’d just realized the script no longer mattered. He didn’t look at the producers in the booth. He didn’t check with the director. He simply walked toward Margaret. And everyone in the studio understood instinctively that they were witnessing something unprecedented. How? Steve asked.
Standing close enough now that his microphone barely picked up his voice. How did you end up? He couldn’t even finish the sentence. Margaret took a deep breath and Steve could see her making the same decision she’d made at the podium. Whether to protect herself with partial truths or risk everything with complete honesty.
My husband died 3 years ago, she said. And now her voice was steady with the strange calm that comes from finally releasing a truth you’ve carried too long. We’d been married for 42 years. He got sick, pancreatic cancer. We spent everything trying to save him. Our savings, our retirement. We took out a second mortgage on the house, but it wasn’t enough. He died anyway.
And the medical bills, they took everything. She paused, looking down at her hands. After the funeral, I tried to keep working. I was a secretary at a law firm for 27 years, but they downsized and I lost my job. I’m 68 years old, Steve. I’m too old for most people to hire, but not old enough for full Social Security retirement benefits.
I sent out hundreds of applications. Hundreds. I tried everything. Her voice cracked slightly, but she pushed through. I lost the house after 6 months. I moved into my car, an old Honda Civic that my husband had bought me for our anniversary. I lived in that car for 3 months until it broke down and I couldn’t afford to fix it. And then I ended up on the street with nothing but a suitcase and my pride and I was losing my grip on the pride, too.
The studio was absolutely silent. Steve felt his throat tighten. Behind him, he could hear someone in the audience crying. “How did you end up here?” Steve asked, gesturing to the people standing protectively around Margaret. “How did you meet them?” Daniel, the young college student, stepped forward slightly.
I found her, he said, his voice thick with emotion. I volunteer at Harbor House on weekends. I was taking out trash in an alley behind the center. And I saw Margaret sleeping in a doorway. It was January. It was freezing. She’d covered herself with newspapers trying to stay warm. Sister Ruth took up the story. Daniel brought her inside. She was hypothermic.
We called an ambulance, but Margaret refused to go. She said she couldn’t afford it. She’d rather die than leave us with a bill for helping her. Marcus, a veteran, spoke next. I’ve been living at Harbor House for 8 months. PTSD from my service. I couldn’t hold down a job. But Margaret, from the first night she came in, she treated all of us like we mattered, like we were people, not problems.
She’d save part of her dinner to give to anyone who looked hungry. She’d share her blanket when someone was cold. She had nothing, but she still found ways to give. Sophia, the young woman with purple hair, was openly crying now. My parents kicked me out when I came out as gay. I was 17, sleeping in parks, thinking about ending it all.
Margaret found me at Harbor House. She didn’t judge me. She didn’t try to fix me. She just loved me. She became the mother my own mother wouldn’t be. Steve stood completely still, absorbing every word. Around the studio, he could sense the shift in energy. This wasn’t entertainment anymore. This was something else entirely, something sacred.
When Family Feud came to Harbor House looking for families to audition, Daniel continued, “We all agreed immediately.” Margaret deserved something good. She deserved to be seen, to be celebrated, to have one day where she could feel valued. Steve turned back to Margaret, and what he saw in her face broke something open inside him. It wasn’t pity he felt.
She would have hated pity. It was recognition. The recognition of someone who’d survived against impossible odds. Someone who’d lost everything but hadn’t lost themselves. Mrs. Margaret Steve said and his voice was rough now, thickened by emotion he wasn’t trying to hide. I need to stop this game right now. Margaret’s eyes widened with instant worry.
Oh no, Steve, please. I didn’t mean to ruin everything. I just I promised myself I wouldn’t lie. These people, they taught me that I don’t have to be ashamed of what happened to me, but I didn’t want to make everyone uncomfortable. We can keep playing. I’m so sorry. Stop, Steve said gently but firmly.
He turned to address the entire studio, his voice carrying the authority of someone who’d made a decision and wouldn’t be moved from it. Ladies and gentlemen, I’ve been doing this show for a long time. Thousands of episodes, tens of thousands of families, but I have never, and I mean never, met someone with more dignity, more grace, more pure courage than this woman standing right here in front of me.
He turned back to face Margaret fully. You’ve been homeless for 2 years. You’ve lost everything. your husband, your home, your career, everything you built over a lifetime. And you still found the strength to care about how you looked when you came here today. You still pressed your clothes. You still did your hair.
You still stood at that podium with your head held high and your dignity intact. Do you know what that tells me? Margaret shook her head, tears streaming freely now. That tells me you haven’t given up. That tells me you still believe you matter. That tells me you understand something that a lot of people with everything don’t understand.
That your worth isn’t defined by what you own or where you sleep. It’s defined by how you treat people, how you show up, how you choose dignity, even when the world has tried to strip it from you. And if you haven’t given up on yourself, then I’ll be damned if I’m going to give up on you.” The audience erupted in applause, but Steve raised his hand for quiet.
He wasn’t finished. Not even close. He began removing his suit jacket, the charcoal gray jacket that had been perfectly tailored to fit his frame. The jacket that probably cost more than Margaret had seen in months. He walked behind her, and with a gentleness that seemed impossible for hands that large, draped it around her thin shoulders.
“This jacket costs more than it should,” Steve said. his voice carrying clearly through the silent studio. Some designer name I can’t even pronounce, but it’s not worth anywhere near as much as your dignity. You keep this, take it home, and every single time you wear it, I want you to remember that you stood on this stage in front of millions of people and told your truth.
That takes more courage than most people will show in their entire lives. Margaret clutched the jacket around her shoulders, her thin frames swimming in the expensive fabric. She was sobbing openly now, but Steve wasn’t finished. Not by a long shot. He reached into his pocket and pulled out his wallet, a expensive leather billfold that contained his life’s organized chaos.
He removed a business card, not the generic ones his team handed out by the hundreds, but one of his personal cards. He took out a pen and wrote something on the back, his handwriting decisive and clear. This is my personal number, Steve said, pressing the card into Margaret’s weathered hand and closing her fingers around it.
Not my agent’s number. Not my manager’s number. Not some assistant who screams calls. My actual personal cell phone number. And here’s what’s going to happen. He paused, making sure everyone in the studio and everyone who would eventually watch this understood the gravity of what he was saying. Tomorrow morning, someone from my team is going to call you at Harbor House.
We’re going to find you a place to live. A real place with four walls and a roof that doesn’t leak. And yes, Margaret, a real bed. A bed with clean sheets and pillows and a warm blanket. We’re going to make sure you have what you need. Not just shelter, but dignity. Not just survival, but life.
The audience exploded in applause again. Many people standing now. But Steve raised both hands for silence. His expression was serious, intense, almost fierce. But I need everyone here to understand something, he continued, his voice rising with passion. Margaret didn’t become homeless because she was lazy or because she made bad choices or because she didn’t try hard enough.
She became homeless because her husband got sick and because our health care system failed them. She became homeless because she’s 68 years old and our society decided she was too old to hire. She became homeless because life random, unfair, brutal life kicked her when she was down. He turned to face the main camera, speaking directly to the lens to the millions who would eventually watch.
Harbor House Community Center in San Francisco. I’m going to say that one more time for everyone watching at home. And I want you to write it down. Harbor House Community Center in San Francisco. These people are doing the work that our society should be doing. Taking care of folks who need help. Treating them with dignity.
seeing their humanity when everyone else looks away. His voice grew even more passionate. If anybody watching wants to do something good today, right now, look them up. Donate whatever you can. $10, $100, doesn’t matter. Volunteer your time. Show up. Be present. Because people like Margaret, they’re not statistics. They’re not policy debates.
They’re not headlines about homelessness. There are mothers, our grandmothers, human beings who deserve dignity and compassion and yes, a real bed to sleep in. He turned back to Margaret and his voice softened again. Margaret, I want you to know something else. You said these beautiful people chose you as family when you needed one.
Well, today I’m choosing you, too. You’re part of the Family Feud family now. You’re part of my family, and we take care of our own. That’s a promise. and I keep my promises. Sister Ruth stepped forward, tears streaming down her face, her hands shaking as she spoke. Mr. Harvey, may I say something? Margaret needs to hear this.
Steve nodded. Two months ago, Sister Ruth said, her voice breaking. Margaret gave her last $20, literally her last money in the world, to a young mother at the shelter who needed diapers for her baby. She had nothing. and she still gave. That’s who she is. That’s who she’s always been. Daniel spoke up next. She tutors kids at the shelter.
Helps them with homework even though she barely has enough energy after working odd jobs all day. Marcus added, “She saved my life. Literally saved it. I was at my lowest point, ready to end everything, and she sat with me all night. Just sat there and reminded me I wasn’t alone. Sophia’s voice was almost a whisper.
She told me I was beautiful exactly as I am. No one had ever said that to me before. The stories kept coming, each one revealing another layer of Margaret’s character. Another example of how someone with nothing had given everything. And with each story, Steve felt his initial instinct confirmed. This woman was extraordinary, not because of what she’d achieved in life, but because of who she’d remained despite what life had taken from her.
The Rodriguez family, who’d been standing at their podium in shocked silence, suddenly moved as one unit. Carlos walked across the stage, followed by his wife and children. They approached the Harbor House family and without a word, Carlos wrapped his arms around Margaret. “I’m sorry,” he said simply. I’m sorry I didn’t see you before.
I’m sorry any of us have to worry about where we’ll sleep tonight while I complain about my mattress being too soft. His wife Isabella joined the embrace. Our family wins or loses this game. It doesn’t matter anymore. You’ve already taught us something more valuable than any prize money. Steve watched this unfold and something in his chest felt like it might crack open.
These strangers brought together by a game show connected now by something far more profound. The recognition of shared humanity. You know what? Steve said, his voice carrying clearly again. I know what the producers in the booth are thinking right now. They’re thinking about timing, about how we’re going to make this work, about schedule and ratings and all the business side of television. Well, here’s what I think.
I think both families win today. Rodriguez family, Harbor House family, you’re both getting the prize money. Because today isn’t about competition. Today is about remembering what actually matters. He addressed the audience one final time, his voice powerful and clear. We spend so much time walking past people who are hurting.
We see someone sleeping on the street and we look away because it’s uncomfortable. Because we don’t know what to do. Because we convince ourselves it’s not our problem. It’s their fault. They must have made bad choices. But every single person in this room, every person watching at home were one bad break away from being Margaret. One serious illness, one job loss, one tragedy.
That’s all it takes to lose everything. His voice grew even stronger, more insistent. So today, we’re going to do more than play a game show. We’re going to remember that entertainment, money, prizes, none of that matters if we forget to see each other, really see each other, not as problems or statistics, but as human beings who deserve dignity and compassion and love.
Steve took Margaret’s worn, weathered hands in his own. They were so small, so fragile, marked by years of hard work and recent hardship. Mrs. Margaret, you came here today probably hoping to win some money. Maybe enough for a security deposit on an apartment, right? Margaret nodded, unable to speak through her tears.
Well, you’re going to get that and more. But I want you to know something that’s more important than any amount of money. The way you’ve carried yourself. The dignity you’ve maintained. The love you’ve shown to others even when you had nothing. The courage you showed by standing here and telling your truth. You taught me something today.
You taught everyone here something. Sometimes the people with the least have the most to teach us about what really matters. He pulled her into a hug then. A real hug. The kind that says, “I see you. I value you. You matter.” And Margaret, this 68-year-old woman who’d survived two years on the street, who’d lost everything but refused to lose herself, sobbed into Steve Harvey’s expensive suit while 300 people watched and wept with her.
The cameras kept rolling, capturing everything. The producers in the booth had stopped trying to control the situation and simply let it unfold. This was real. This was raw. This was the kind of moment that reminded everyone involved why they’d gotten into television in the first place. Not for ratings or fame, but for the possibility of human connection.
When the episode finally aired 6 weeks later, it was broadcast exactly as it happened. Nothing cut, nothing edited for time or content. 17 minutes of pure humanity of entertainment stepping aside to let real life shine through. It became the highest rated episode in Family Feud history. watched by over 15 million people in its first airing.
But the real story happened after the cameras stopped rolling. True to his word, Steve’s team contacted Margaret the next morning. Within a week, they’d found her a two-bedroom apartment in a safe neighborhood in San Francisco. Not a small studio, not temporary housing, but a real home with a kitchen and a living room.
And yes, a bedroom with a real bed. They covered the first year’s rent. They furnished it with donations from viewers who’d seen her story and wanted to help. The bed was queen-sized with a quality mattress and pillows that Margaret sank into the first night, crying because she’d forgotten what it felt like to sleep without cold concrete beneath her.
Harbor House Community Center received over $3 million in donations in the month following the episode’s airing. They expanded their services, hired additional counselors, increased their capacity. They named their new residential wing Margaret’s Place in honor of the woman whose courage had opened hearts and wallets across the country.
“Margaret got a job, too.” A local bookstore owner who’d watched the episode drove to Harbor House the day after it aired. “I need someone who understands dignity,” he told her. “Someone who knows what it means to treat people with respect, regardless of their circumstances. You have that in abundance.” The Harbor House family stayed together.
their bonds strengthened by what they’d experienced. Daniel brought Margaret to his college graduation where she sat in the front row and wept with pride. Sister Ruth visited her new apartment every Sunday for tea, a tradition they maintained religiously. Marcus helped her move her belongings, a single suitcase that contained everything she owned in the world, from the shelter to her new home.
and Sophia called her mom now without hesitation. 6 months after the episode aired, Margaret appeared on Steve’s talk show. She wore the charcoal gray jacket, now properly tailored to fit her frame, and spoke about her journey with the same quiet dignity she’d shown that day on Family Feud.
“People ask me if I’m embarrassed that everyone knows I was homeless,” Margaret said during the interview. Steve sitting across from her with tears in his eyes. But I’m not. Being homeless was a circumstance, not an identity. It was something that happened to me, not who I am. And what defines me isn’t where I slept. It’s how I chose to treat people.
How I chose to hold on to hope. How I chose to tell my truth, even when it was terrifying. Steve leaned forward. You changed how I see the world, Margaret. You reminded me that my job isn’t really about entertainment. It’s about creating moments where people can be their best selves, where compassion can break through all the noise. Margaret smiled.
You gave me my life back, Steve. You saw me when I felt invisible. That’s the greatest gift anyone has ever given me. The business card Steve had given her stayed framed on her bedside table next to a photo of her late husband. The jacket hung in her closet, worn on special occasions, as a tangible reminder of the day one person’s compassion changed everything.
Back at the Family Feud Studios, things changed in subtle but significant ways. Steve began paying closer attention to every family who walked through those doors. He started a fund to help contestants facing financial hardship. He made it studio policy that if anyone revealed they were struggling, production would stop and find resources to help.
But perhaps the most profound changes were invisible, rippling outward through communities across the country. Viewers started volunteering at shelters. People stopped walking past those experiencing homelessness without acknowledgement. Communities organized to help their most vulnerable members.
All because one woman had the courage to tell her truth and one man had the compassion to honor it. That Tuesday afternoon in the Family Feud studio, entertainment paused, the jokes stopped. The game halted and humanity raw. Real beautiful humanity took center stage. It was the most important show Steve Harvey ever hosted.
Not because of ratings or fame, but because it reminded a nation of what matters most. Seeing each other, really seeing each other and choosing compassion over convenience every single